A water softener is a permanent solution for dealing with the effects of hard water in the home. Unlike a water conditioner, the water softener removes minerals that give hard water its characteristics using a chemical process called ion exchange.
Water softeners generally come in compact sizes fitting under a kitchen sink or cupboard. They work by passing hard water through a cylinder containing an ion exchange resin. The resin consists of tiny beads that attract and retain the calcium and magnesium ions that cause limescale and exchanges them for sodium ions, creating silky-soft water.
Periodically, the resin beads become exhausted and need to be cleaned and regenerated by rinsing with brine. The regeneration process releases the hardness-forming substances from the resin and rinses away with any remaining brine solution, ready for the softening process to begin again. All BWT softeners in the UK are programmed so that this happens automatically at night when the household is asleep. This regeneration cycle does not affect your drinking water tap.
The WS range of Luxury Water Softeners use a 'Plug In' type transformer. The low voltage system is used to power the electronic control system and the valve during regeneration. The electricity used is minimal and the small diameter cable from the transformer can in most cases be easily routed from the socket to the softener.